An autonomous AI agent that handles your support tickets 24/7. Returns, shipping, order status, complaints. Every language. No humans required.
Link your Shopify, WooCommerce, or email inbox. Kastora reads your product catalog, policies, and past conversations.
Set your tone, escalation rules, and refund policies. Kastora learns how your brand speaks to customers.
Kastora handles incoming tickets autonomously. You wake up to resolved conversations and a daily summary.
Pulls real-time tracking data and communicates delivery status, delays, and carrier updates to customers instantly.
Processes return requests following your exact policies. Generates labels, confirms eligibility, and initiates refunds.
Answers sizing, compatibility, availability, and spec questions using your product catalog as the source of truth.
Recognizes edge cases, angry customers, and complex issues. Routes them to you with full context and a suggested response.
Kastora is building the future where every e-commerce store, from solo founder to scaling brand, has world-class support on autopilot.